Showing posts with label social media. Show all posts
Showing posts with label social media. Show all posts

Wednesday, 8 July 2009

Making the Leap



When this Blog idea came about I wasn’t sure what to write but it’s given me a good chance to say my farewell to a place I’ve been where I’ve been the Head of Interactive Development…cough…GEEK....cough….. for just over a year and have been able to get much much better in my field, work with really big clients and all without compromising my ‘no to corporate machine’ ideals. Best of all I’ve made some good friends. So it seems that I better explain why I’m Folking Off…sorry.


I’ve decided to make the leap to go and work and live in Vancouver, Canada for the next year. I have a girlfriend in Vancouver you see, sorry that sounds like I have lots of girlfriends in other cities as well, so I guess I should say my one and only girlfriend lives in Vancouver and I’m heading there to live with her.

At 26 I see this as the best point in my life to do this. While the main reason for my trip is to live with my girlfriend, Vancouver is a great city with a great graphics reputation so is perfect for me as a working experience. I’ve always thought if the chance is there to work abroad then everyone should take it, especially when you’re young, Matt, Folk’s MD, will concur with this, he worked and lived in Kuala Lumpur a while back.

Anyway, as I said I’m 26 not 46 I’m not just going there to settle down and work. I’m going to be having enough fun to make all my Facebook friends and Twitter followers jealous with by skiing, swimming, hiking, cycling and sampling all the culinary delights and of course drinking the local lagers – and there are hell of a lot. Although I’ll try to not get totally shitfaced and embarrass myself every night, like when I went to Australia at aged 19, but that’s a whole other story!

I’ve really enjoyed my time at Folk and hope that I’ll be working here again in some way or another.

Different people have told me that I’m either brave or crazy. I like to think I’m a bit of both, I can’t really think of any of my friends who would do this, but then none of them are in this situation so I can’t judge. As this is a Blog I guess I should be promoting a discussion of some sort so my question is, am I brave or crazy? I don’t want to influence your answer anymore but I’m cycling up 3 mountains around Vancouver, Cypress, Seymour and Grouse………..I’ll leave you to be the judge.

Cheers

Greg Conn, Head of Interactive Development, Folk Creative

Wednesday, 3 June 2009

Imedia Agency Summit 2009 Review


Its taken a while to get this down on paper because I have been rather busy of late running around post The Agency imedia Summit (Brighton). But I thought that it was important to put down in words my opinions and thoughts of the event and whether mingling with some of the most renowned agencies in the UK has helped me to better understand my perceptions and feelings towards my industry.

As usual within the agency world you have some serious B**********S and characters full of their own self importance and work, then you have, just normal down to earth people that are doing great work and just getting on with it. Some were more vocal than others but by the end, I kind of got the feeling that we were all really non the wiser for truly understanding where our industry and media was going.

The big topic was social media and to be quite frank, nobody discussed or talked about it eloquently, infact most agencies when pressed didn't even know where it was going and rather than discuss it we just seemed to go round and round in circles trying to fathom what it was and how we were going to embrace it. It surprised me post the event to see that like true honest marketeers that we are, the same agencies I was having discussions with over bacon and egg were priding themselves as social media experts even though they admitted their limitations to the forum hours earlier.

Although somewhat at first negative and hesitant I thought the summit was a great success, for years I have been trying to fight the corner of small independents being heard, as always at these events the loudest and biggest get heard but Imedia must be applauded for allowing the smaller agencies a voice. For the first time, I felt like I had a platform to voice the opinions of us smaller and down to earth agencies who are not interested in building empires but just want to produce work for the masses and do it in a way that isn't brash or trying to win a back slapping industry award but doing for the real consumers. What it did allow agencies like ourselves to do was understand the bigger issues that clients and technology faces and creatively working together there is a lot we are able to do together to combat these issues somehow though I can't see Ogilvey or VCCP inviting me in for coffee to discuss there latest campaigns and how we might work together to improve the product.

One word that kept cropping up was ideas, the hub of all communication. I think this event only reinforces and supports the fact that without inspiration, thought leadership and great ideas we cannot produce the great work and constantly change and evolve the digital media landscape. For this reason alone I have come to realise that the small independents are the backbone of the marketing and creative world and long may that continue.


On another note, David Crystal's speech was inspiring, clever and incredibly informative. Semantic targeting just goes to prove that with clever insight and passion, great ideas can be realised.
I would like to have seen a series of addresses where future technologies (Brands) and agencies are commissioned to put a series of reports together which via a presentation can inform but also create dialogue with an audience.

Suffice to say I have now been asked to put together a presentation at this years Ad tech as well as appearing on the panel at the Imedia Brand summit.
Research, insight, creativity, entrepreneurship, and consumer insight always helps the creative process and to have increased involvement and debate via these topics would have provided a great way of discussing and raising the profile of the event.

Events like this one are informative and created lively debate which helped to build profile but more importantly informed and helped the audience to create ideas that they could take to there clients.


Long Live Imedia....

Sunday, 10 May 2009

Washing your Smalls with Social Media


Seth Godwin once said “99% of the time, in my experience, the hard part about creativity isn’t coming up with something no one has ever thought of before. The hard part is actually executing the thing you’ve thought of” and that’s the key to being creative with social media…


After attending a recent conference with many leading agencies I am convinced that nobody truly understands or knows what to do with social media. Client’s increasingly request ‘A social media site’ because they want to be seen on getting on the bandwagon but not enough questions are asked or research is undertaken by the clients before the brief is sent out, surely the obvious answer is to ask ‘WHY’. I don’t think of myself as an expert in Social Media but I have had enough experience both personally and professionally to help guide clients through the minefield and help them leverage the mediums involved.

Social media assists and informs the creative and marketing process but clients need to understand why and how!! We advise our clients that active listening, learning and ongoing dialogue with the consumer actively encourages consumers to become engaged and entrenched with brands, by being creative, social media allows brands to communicate directly to it’s audience without having to go through a third party. However the key to the dialogue and the conversation is the idea, a great idea.

Without the idea, social media as an application becomes useless.
As an agency it is our job to educate and inform clients that the idea, is the key driver in making social media successful for brands. More importantly when social media is used it is important that brands understand the importance of transparency and honesty with the consumer. So clients must always ask:
  • What is the issue / problem?
  • Is Social media the appropriate channel to correct these issues?
  • What is the idea?
  • How will we communicate and create dialogue via the idea?
  • How we will we respond effectively with our consumers day in day out?
  • How do we measure a successful social media?
The importance of creative Lets take a hypothetical brand, washing powder for example!! and lets create a social media site that engages an audience to create dialogue with it’s brand. First and foremost you need common sense. No one in his or her right mind is going to be directed online to have a conversation on how much whiter you smalls are after you pulled them from the washing machine, no matter how powerful the brand. So common sense is paramount, but by using everyday insight in understanding the mundane day to day of washing smalls you can develop an idea that works perfectly for its audience. So, we have the product and the insight, all we need now is the idea.

Which can lead to a conversation which will drip feed unknowing insights to the brand which inturn can be used to better their product and keep them intouch with consumers needs and wants.
By being creative, agencies have to understand that it is the underlying idea that creates the dialogue, social media just becomes the avenue in which consumers can debate. But what is it they need to debate and why? So here is an idea Folk’s creative director came up with after two many sherbets How about a ‘national wash your own smalls day’.

Stemmed from a great idea, which has legs across all media disciplines, you create a campaign that relates to the target audience which is humorous and light hearted but also creates an aspect which is in touch with everyday consumers. The power of social media now comes into action You run an app on Facebook on how the fact that men’s failure to wipe their backsides properly is resulting in women losing the will to live and resulted in women on masse lobbying government, via the branded social media app to ensure that a ‘wash your own smalls day’ becomes a reality.


As ridiculous as it may seem the idea is key to the success of the campaign and by understanding the needs of the user and being sympathetic to issues as well as being lighthearted you can always create something that is fun, dynamic engaging and allows the creative idea to manifest itself into something incredibly powerful. Social media is just the best application to deliver this idea.
So in this order get the idea and then use social media to become the facilitator of that idea. If any washing powder brands want to take me up on my idea you can call me anytime although I reserve the right to wash your smalls

Friday, 3 April 2009

Doughty Calls...



As Featured in the FT Creative Business

Hailing from a small Lancashire town it was only natural that I was brought up on staple Northern brands. From an early age my diet relied heavily on the delights of Hollands pies and Warburtons (Warbies) bread washed down with either Boddingtons or Vimto as the occasion demanded. Ma and Pa Butterworth too leaned heavily on local brands for their everyday existence Umbro, Littlewoods, Halifax and Morrisons, to name but a few.

Always dependable, always reliable, for over twenty years these Northern brands never let us down and as a result I still use them today. How much of this is a natural bias owing to my pride at being a Northerner making it in a Southern world I don't know, but the fact remains that I have never had cause to switch products because I have never been less than satisfied with my chosen brands.

So the Northern Monkey in me began to wonder are us Northerners simply better at creating effective brands? Are Northern brands better than their Southern counter-parts? What makes these brands so successful down south and how much of this success is due to the historical perception of Northerners as being solid and reliable?...I decided to find out.

The first thing that struck me was the way that the Northern personality comes across in the brands the North produces. Re-enforcing the old clichés, images of grey skies, tight-fisted ness, taking crap from nobody and being stuck in our ways, are reflected in the brands that are produced. The message portrayed is that Northern brands are about honesty and functionality, Northerners don't care what it looks like on a shelf, couldn't care less about the design of the label or how its packaged because, it's what's in the bottle that matters.

Northerners and their brands try to keep things simple. The perception is that people think simple means easy, when actually it means hard graft and its precisely that truly working class mentality that makes many of the northern brands marketed in the south so successful. No frills products that offer competitive prices and excellent service, they simply stick to their knitting.

In stark contrast, the southern brands I reviewed were slightly more cosmetic; aspirational, affluent, and almost packaged too well. Perhaps appealing in turn to the Southern stereotype that of a more sophisticated, more successful individual with greater lifestyle demands.
There are of course exceptions to the rule, but brands produced in the south tend to be on a grander scale, Sainsbury's, Virgin, Thomas Cook, big corporate institutions that have become untrusting to the consumer and yet we collect points every week via our club cards. The bigger they are the more seductive they become. Is this because the south is where all the money is? Or is it because the southern brand mentality is geared towards a more long-term gain, it likes to seduce you into thinking it's one thing before revealing that in fact it is something else entirely.

The power of brands is evident with the north/south class divide, you can almost immediately tell where a person is from simply by observing the brands they buy or aspire to. Put two glasses in a room, fill one with Vimto and the other with Robinsons Barley Water, then invite one northerner and one southerner into the room and ask them to choose a drink.

My bet is nine times out of ten the northerner heads straight for the Vimto like the proverbial horse to water.
Why though? Is it because we rely on our roots to define what brands are, or are brands an inherent part of our local culture and thus certain brands have a bigger impact emotionally to consumers when asked to make a choice or do we simply become accustomed to what we have grown up with and afraid to experiment with the unfamiliar and the foreign?

John Smiths No nonsense campaign got to the heart of what northern brands generally reflect, Down south the idea of taking your ageing mum to an old peoples home so you can have a snooker table in your room is funny, but up north there is an element of truth to the story. My folks didn't think twice about the content neither did they find it amusing, it's only when you move away cross that imaginary divide do you look at it from a different perspective. I once asked my dad, do you watch the Royal Family? He replied why would I want to watch a bunch of people in a room, when I could go to your auntie Ethel's to experience exactly the same thing? He missed the point.

Both Northern and Southern brands are incredibly powerful tools. They reflect our culture, the way we were brought up, our education and our way of life. They stay with us forever. Perhaps one is not better than the other after all; perhaps they're just different in the way they are perceived.

So I will continue to be a Northern brand loyalist and whenever I feel a little homesick I find that a slice of Warburton's bread, a packet of pork scratchings and the occasional can of Boddingtons or two will always remind me of the good life I left behind me, back home in Rochdale.

All I know is this -to me, Northern brands will always be superior to their southern opponents, and there will never be a contender to the Warbies Crown, but then I would say that wouldn't I?